1. Information We Collect

We collect several types of information from and about users of our Site:

a) Information You Provide Directly:

Contact Information: When you fill out a form on our Site (e.g., to request a demo, download a guide, or contact us), we collect information such as your name, email address, phone number, and company name.

Account Information: If you create an account, we may collect your login credentials and profile information.

Communications: Records of your correspondence with us, including any messages you send through the Site or email.

b) Information Collected Automatically:

When you visit the Site, we automatically collect certain information about your device and your visit:

Device and Usage Information: This includes your IP address, browser type, operating system, referring URLs, pages you viewed, links you clicked, and the dates and times of your visits.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Site.

What are Cookies? Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Why we use them: We use cookies for essential functions (like page navigation), analytics (to understand how our Site is used), and marketing (to track the effectiveness of our campaigns and to serve you relevant ads).

c) Information from Other Sources:

We may receive information about you from third-party services. For example, if you interact with us through a social media platform, we may receive information from that platform as permitted by your settings.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To Provide and Maintain our Services: To operate our Site and provide you with the information, products, and services you request.

Marketing and Communications: To send you marketing and promotional communications, which you can opt-out of at any time. This includes information about ProLead's services, updates, and offers we think may be of interest to you.

To Improve Our Site: To analyze how you use the Site so we can improve its content, functionality, and user experience.

Customer Service: To respond to your comments, questions, and requests and provide customer support.

Advertising: To deliver targeted advertisements to you on other websites you visit. We may use your information to show you ads for ProLead on other sites.

3. Legal Basis for Processing (For EEA/UK Users)

If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your personal information depends on the context in which we collect it.

We will normally collect personal information from you only where:

We have your consent to do so;

We need the personal information to perform a contract with you; or

The processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms.

4. How We Share Your Information

We may share your personal information in the following situations:

With Service Providers: We share your information with third-party vendors who perform services on our behalf, such as data hosting, analytics, email delivery, and marketing assistance.

For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that deal.

To Comply with Laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or to protect our rights.

With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties for their own marketing purposes.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability: The right to request copies of your personal data.

Rectification: The right to have any inaccurate or incomplete data we hold about you corrected.

Erasure (The "Right to be Forgotten"): The right to ask us to delete your personal data.

Restriction of Processing: The right to request that we suspend the processing of your personal data.

Objection to Processing: The right to object to our processing of your personal data, especially for direct marketing purposes.

Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email we send you.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. "Do Not Track" Signals

Our Site does not currently respond to "Do Not Track" (DNT) signals from web browsers.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact us